Integration with Klaviyo disconnecting for some users

Incident Report for Privy

Resolved

We have not seen any recurrence of this issue in 24 hours. If you have any issues with your Klaviyo integration, please reach out to our support team.
Posted Jan 11, 2024 - 17:54 EST

Monitoring

This issue has been mitigated and we're monitoring the system to ensure it's resovled.
Posted Jan 11, 2024 - 10:38 EST

Update

We are continuing to investigate this issue.
Posted Jan 10, 2024 - 18:00 EST

Update

Our engineering team is continuing to investigate this issue.
Posted Jan 10, 2024 - 18:00 EST

Investigating

Our engineering team has noted an issue with the Privy <> Klaviyo integration which are occurring for some Privy users. We're investigating this issue and will provide more information as we are able.
Posted Jan 10, 2024 - 16:09 EST
This incident affected: Privy Convert (Signup Integrations).