Privy Displays Outage

Incident Report for Privy

Update

Our team is still working on a fix for this issue.
Posted Oct 18, 2026 - 17:00 EDT

Update

Our team has identified and resolved an issue affecting Email Delivery Analytics and metrics.
We're seeing Email Delivery Analytics have recovered for email sent earlier today.

Displays, including Popups, Embedded Forms, and Landing Pages are still offline and our team has identified a fix and is working on implementing the fix.
Posted Oct 18, 2026 - 13:18 EDT

Identified

Displays, including Popups, Embedded Forms, and Landing Pages are offline. Our engineering team is continuing to work on the issue.
Posted Oct 17, 2026 - 23:24 EDT

Monitoring

Privy's Dashboard and application are online.
Privy Displays, including Popups, Embedded Forms, and Landing Pages are now operational.
Posted Oct 17, 2026 - 22:20 EDT

Update

Privy's Dashboard and Privy Displays, including Popups, Embedded Forms, and Landing Pages are offline. Our team is continuing to investigate the issue.
Posted Oct 17, 2026 - 20:30 EDT

Identified

Our team is aware of and actively investigating an issue in Privy Displays.

Privy Displays includes Popups, Embedded Forms, and Landing Pages. At this point all three are offline and non-operational. While Displays are offline, Popups won't appear on your website and Landing Pages and Embedded Forms are non-operational.

If you have questions, reach our team at support@privy.com
Posted Oct 17, 2026 - 18:34 EDT
This incident affects: Dashboard and Displays (Popups, Embedded Forms, Landing Pages).