Dashboard not loading for some users

Incident Report for Privy

Resolved

The issue has been resolved.
Posted Nov 02, 2020 - 09:26 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 02, 2020 - 09:02 EST

Identified

Some users reported being unable to load the merchant dashboard over the weekend. After investigating the issue, engineering rolled back the most recent dashboard release and is now monitoring for additional issues.
Posted Nov 02, 2020 - 09:01 EST
This incident affected: Dashboard.