Outbound email delivery is delayed for a small number of campaigns

Incident Report for Privy

Resolved

All systems are operating normally.

Posted Dec 11, 2023 - 20:42 EST

Monitoring

A fix has been implemented and we are monitoring. All email should be sending normally now.

Posted Dec 11, 2023 - 17:57 EST

Identified

Our engineering team has identified the cause of the issue and a fix is being implemented.

Posted Dec 11, 2023 - 16:58 EST

Investigating

Our engineering team has identified an issue causing a small number of email campaigns to be delayed in sending. We're investigating this issue.

Posted Dec 11, 2023 - 13:17 EST

This incident affected: Privy Email (Email Sending).