System degraded

Incident Report for Privy

Resolved

This incident has been resolved.

Posted Aug 13, 2021 - 12:27 EDT

Update

We are monitoring this issue and will provide an update shortly.

Posted Aug 13, 2021 - 00:55 EDT

Update

The issue could be related with one an technical issue of one of our providers. We are still monitoring the issues.

Posted Aug 12, 2021 - 18:52 EDT

Identified

The issue has been identified, the team is working on a fix.

Posted Aug 12, 2021 - 16:19 EDT

Update

We are continuing to investigate this issue.

Posted Aug 12, 2021 - 14:34 EDT

Investigating

Researching into why the systems are degraded, causing merchants having difficulties accessing the dashboard.

Posted Aug 12, 2021 - 13:56 EDT

This incident affected: Dashboard.