Privy Popups and Embedded forms are operating correctly.
Posted Oct 19, 2026 - 16:28 EDT
Monitoring
Privy Popups and Embedded Forms are functioning for Shopify stores. Our team is working with Shopify on this issue, and we're continuing to monitor the situation.
Posted Oct 19, 2026 - 15:56 EDT
Investigating
We're receiving reports of Popups and Embedded Forms not showing for some Shopify stores.
Our engineering team is actively investigating.
If you have questions, contact our support team at support@privy.com.
Posted Oct 19, 2026 - 09:15 EDT
This incident affected: Displays (Popups, Embedded Forms).