Background syncing delayed

Incident Report for Privy

Resolved

This incident has been resolved.

Posted Aug 21, 2019 - 17:34 EDT

Monitoring

The issue is now fixed and we are monitoring. A small number of sync jobs failed and will be retried shortly.

Posted Aug 21, 2019 - 16:43 EDT

Identified

Background sync of some contacts to integrations are delayed since 3:50PM eastern time. Engineering is investigating.

Posted Aug 21, 2019 - 16:34 EDT