SMS Message Delays

Incident Report for Privy

Resolved

This incident has been resolved.

Posted Feb 24, 2023 - 18:52 EST

Monitoring

We have confirmed that the 3rd party service is recovering from the incident. SMS sending performance is back to normal.

Posted Feb 24, 2023 - 18:31 EST

Identified

Our engineers have identified an issue with a 3rd party which is causing SMS sends to be delayed.

Posted Feb 24, 2023 - 17:31 EST

This incident affected: Privy Text (Text Sending).